Seattle IT Services

Monotonous Reliability –Let’s face it, there are 1000’s of ways to do technology wrong and only 2 or 3 ways of doing it right.  Technology changes so fast that what was right last year, may be wrong this year.  To build your business you need reliable, useable, scalable and securable technologies.  Our Seattle IT Services are designed to improve work productivity and overall business profitability.

Fixed Fee Services – We avoid billable hours.  When we design, plan, implement and manage your technology we provide our clients with a 99.9% Service Level Agreement (SLA).  There are no fees or billable costs for emergency downtime.  Each month you know what your IT costs will be.

Why this is important:

Consider that most on-premise networks are down 10-15% of the year  (equivalent of  26 work days / year) and a managers spend about 2 hours per week (about 13 days / year / manager) putting out IT fires.   How much more profit could your company be making with an extra 26 days of worker and managerial productivity / year.

 Our Seattle IT Services

Seattle IT Support , managed IT services, Network Stabalization… (Break/Fix, Managed Services Pricing)

Modern management services IT Support strategy.   Designed to reduce downtime and align technology with the business organizational strategy. 

Includes:

• Remote Help desk services
• Remote Server services
• Immediate Tier I,II response on server and desktops*
• Onsite support services and visits
• Onsite Technology management meetings
• Onsite Technology committee meetings (as appropriate)
• On-premise system stabalization cycle planning

*unlimited support call services

Seattle IT Consulting - CTO IT Services   … (Pricing)

Most of our clients have strong IT partners and departments.  Replacing the IT Team is not required.  Instead we provide a 3^rd party review of the technology.  This review supports realistic expectations of both the business owner and the IT support team.   

• Yearly IT Audit of all hardware, software systems
• Monthly IT review of Hardware, software systems
• Quarterly review with management team to review systems integrity
• Monthly consultation & training for management on leveraging technology
• Work with accounting team for
• Hardware life cycle planning
• Software licensing planning
• IT Capital Expenditure (CapEx) budget planning

 Cloud Network & Telecom (VoIP & UC) Services – … (Cloud Services, Telecom Services Details)

 Over the next 5 years it’s predicted that the majority of businesses will migrated or partially migrated into the cloud.  With the reliability of the cloud, less than 15 minutes a year are lost in business productivity due to technology down time.

Our services include:

1. IT Audit – Evaluation of the present network to determine cloud migration strategy
2. Cloud Architecture design – Pre-planning process for successful cloud migration
3. Cloud migration – The actual process of migrating systems into the cloud
4. Cloud networking stabilization – The job isn’t complete until the systems are migrated and functioning

Contact Seattle IT Edge, the initial consultation is free.

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If you are looking for Seattle IT Support , Seattle IT Consulting , or Seattle IT Services contact us today